A Frank Magid Associates Millennial study conducted on behalf of ABC Family shows unequivocal validation in favor of word-of-mouth above all forms of paid media when it comes to finding out about “cool, hot and latest” products, services, etc.
Combining the top 2 boxes (i.e. important and very important) reveals a landslide of support behind conversational word-of-mouth:
- My Friends: 71%
- My Kids: 54%
The next tier of influence comes from content itself (which I guess justifies the ABC Family investment) - for example, programs on cable TV: 35%. TV commercials weigh in at just 29%.
Three interesting insights here are:
- No mention of “online ads”; just “websites” at 38%. Not sure what to make of that.
- Social networking sites (such as MySpace, YouTube, and FaceBook) come in at 28% (in line with TV advertising). I’m wondering how this differs from the “my friends” category..I suspect that the difference is derived from the methodology.
- Blogs prop up the list at pretty much the same level as billboards. Personally, I think that’s pretty remarkable, given both category’s tenures.
I wonder what would happen if businesses invested their dollars relative to these findings. Hmmm?
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